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Menu
Home
Admission
The Marriott Hotel
Artist Alley Application
Exhibitor Application
Photographer Pass
Press Pass
Guests
The Festival
The Exhibitor Hall
The Otafest Arcade
Get Involved
AMV Contest
Artist Alley Application
Auction Submissions
Café Application
Cosplay
Exhibitor Application
The Gunpla Hangar
How It’s Made
Idol Festival
Panel Application
Sketch Drive Application
The Ota Factor
Volunteer Application
News
Information
About Otafest
Accessibility
Contact Us
Policies
Guidebook Archive
Website Archive
Cash Refunds
You are here because you would like to request a refund for your Otafest 2020 ticket
which you paid for in cash or interac debit
.
If you paid via Credit Card,
you do not need to fill this form
. Your ticket will be refunded automatically (unless you've elected to
donate the cost of your ticket
).
If it will not cause you hardship, please consider donating the cost of your ticket so that we can continue to provide you with the wonderful festival we’ve been giving Albertans for the past 21 years.
To proceed with the refund request, please enter your order number in the field below and an Otafest staff member will get in contact about e-transferring your refund to you.
Your order number can be found on your ticket, which was e-mailed to you as a PDF at the time of purchase. Please see the image below for help locating your order number.
Please note that this form is not to request a cash refund if you've paid by credit card, paypal, or interac visa. Order numbers that match these payment methods will automatically be ignored and a refund will automatically be issued to the original payment method.
Order Number
*
Please enter your order number as found on your ticket
Order Email Address
*
Please enter the email address associated with your order (this is the email address where you received your ticket)
How did you pay for your tickets?
*
I paid with cash
I paid with Interac debit
I paid with a credit card (Visa-Debit/Visa/MasterCard)
You do not need to complete this form.
If you paid via Visa Debit, Visa, MasterCard, or other form of credit card, your refund will be issued automatically.
Confirmation
*
I confirm that I would like a refund to the full order identified by the order number above. I understand that any service fees I paid during my purchase are non-refundable and will not be refunded to me.