Otafest 2022

Volunteer Application

Calgary Telus Convention Centre

May 21 - 22, 2022

COVID-19 Safety

  1. Vaccine eligible individuals (including volunteers) are required to show proof of vaccination prior to being granted access to the venue.
  2. Individuals who are not vaccine eligible are required to show a privately paid negative COVID-19 test taken within 48 hours prior to their initial arrival at Otafest.
  3. All participants, volunteers, panelists, etc. of Otafest are required to wear a mask.
  4. COVID-19 safety protocols may be revised without notice pending government policy or Otafest’s discretion.


Volunteers will be selected based on their availability and departmental needs. Previous volunteer experience is not required, however it will be considered an asset.

A minimum commitment of two three-hour shifts (6 hours in total), as well as attending a mandatory orientation is required in order to volunteer for Otafest.

Selections will be made after the volunteer application deadline. All applicants will be notified whether their application has been accepted or not.

Please ensure that you are at least 13 years of age by May 20, 2022 to be eligible to volunteer for Otafest 2022.

Fees & Benefits

There is a non-refundable $20.00 fee to volunteer for Otafest 2022. This fee covers administration costs. In exchange, volunteers get the following benefits:

Food will not be provided to volunteers at Otafest 2022. Instead we offer the following compensation program:

3 Shifts


4-5 Shifts


6-7 Shifts


8+ Shifts

+ our undying affection and gratitude

External volunteers receive a flat $40.00


Volunteers are the largest representative public-facing body during Otafest. We expect all of our volunteers to behave in a professional, mature, and safe manner to represent Otafest in a positive light.

In addition to departmental duties, all volunteers are responsible for the following:


Select which position(s) you are interested in volunteering for on the application. Below is a short description of their associated responsibilities. 

Keep in mind that position and departmental responsibilities are in addition to the responsibilities listed in the section above.


Admissions Attendant “The Gatekeeper”

Admissions Attendants are responsible for helping Otafest patrons purchase tickets for Otafest. This position includes being in a fast paced work environment while being friendly and interactive with all of our attendees.

General Duties

Useful Skills

Conbini/Bakery Booth Assistant “The Distributor”

Conbini/Bakery Booth assistants promote and sell Japanese baked goods, drinks, and other items to hungry/thirsty attendees throughout the weekend.

General Duties

Useful Skills

Exhibitor Hall Assistant “The Charitable Guide”

Exhibitor Hall Assistants have the lovely duty of ensuring that event attendees are directed to their destinations in the Exhibitor Hall. These knowledgeable volunteers will be constantly interacting with the attendees, whether it be answering their questions, directing them where to go, or encouraging them to donate to our charity.

General Duties

Useful Skills

Gaming Monitor *pun unintended* “The Observer”

Gaming Monitors patrol the gaming room area to monitor occupancy and assist attendees with equipment.

General Duties

Useful Skills

Line Control Assistant “The Traffic Cops”

Line Control Assistants are enthusiastic and energetic individuals that manage line flow and attendee traffic for Otafest festival areas. They are able to guide folks to events and are often the first to meet attendees and introduce them to the Otafest experience. Line Control Assistants are needed in all areas of the festival. Join this team if you like to be organized and in control!

General Duties

Useful Skills

Merchandise Attendant “The Merchant”

Merchandise Attendants will help orchestrate the Otafest Merchandise booth. This position involves promoting and advertising Otafest merchandise as well as assisting attendees with sizing and information regarding the different products.

General Duties

Useful Skills

Policy Enforcer “The Bodyguard”

Policy Enforcers assist in the operations of Otafest by maintaining a presence at the festival in order to ensure that Otafest’s policies are being followed and that everyone has a safe and fun time.  If you like being out and about while meeting new people this is your position!

General Duties

Useful Skills

Please be aware that if you’re selected for this position and are above the age of 18, we may ask you to do late-night shifts (e.g. shifts which end at midnight).

Policy Enforcement will not be responsible for enforcing anything related to COVID-19 regulations.

Programming Helper “The Performer”

Programming Helpers ensure that Otafest events/panels run smoothly, efficiently, and oversee that event transitions are seamless. These volunteers work with the event coordinators and event attendees in order to provide a safe and fun environment. This position is great for those who enjoy being more involved with the various Otafest events.

General Duties

Useful Skills


Volunteers will be sent a volunteer contract to sign, which describes your responsibilities to Otafest as well as Otafest’s commitment to you.

Volunteers who do not return their contract before their first shift will not volunteer at Otafest 2022. Volunteers under 18 years of age must have a parent or legal guardian sign the contract as well.


Orientation sessions will be held for all volunteers to ensure that you are prepared for the festival. There will be two orientation sessions for Otafest 2022 in April.

Volunteers are responsible for attending at least one of the mandatory orientation sessions. In an event that you are unable to attend the orientation, please inform the volunteer team at volunteer@otafest.com. Should you not inform the volunteer team, you will not be allowed to volunteer for Otafest 2022.

Note: We will be setting up an online orientation for those who cannot attend the orientation in person. Keep an eye out for an email confirming the dates.

Important Dates

March 4, 2022

Volunteer applications close.

March 26, 2022

Volunteer selections made. We will notify you if you were selected to volunteer for Otafest 2022 and ask you to confirm that you still wish to do so.

April 3, 2022

Volunteer confirmation due. We will need you to let us know if you are still interested in volunteering before April 3, 2022.

April 9, 2022

Volunteer Orientation.
Date subject to change based on venue availability.

April 10, 2022

Volunteer Orientation.
Date subject to change based on venue availability.

April 30, 2022

Initial schedule will be sent out to volunteers.

May 7, 2022

Finalized schedule will be sent out to volunteers.


Otafest will primarily be communicating through email. Please check your email regularly and have volunteer@otafest.com on your safe senders list as we had occurrences in the past where our emails have been flagged as spam/junk.

Should you have any questions or concerns please send us an email at volunteer@otafest.com.